IT Technician

IT Technicians are responsible for installing, maintaining, and troubleshooting computer systems, hardware, and software within organisations. Their role often involves providing technical support to staff, ensuring networks run smoothly, and resolving issues either remotely or in person. Daily tasks can include setting up new devices, updating software, managing user accounts, and responding to helpdesk queries. IT Technicians play a crucial part in keeping businesses operational, especially as reliance on technology increases. The career is well suited to those who enjoy problem-solving, have good communication skills, and a keen interest in technology. Progression routes include specialising in areas such as cybersecurity, network administration, or moving into IT management.