Outreach Worker

An outreach worker is someone who provides support, advice, and practical help to people in the community who may be experiencing difficulties such as homelessness, substance misuse, mental health issues, or social isolation. Outreach workers often work for charities, local councils, or the NHS, and they may visit people in their homes, on the street, or in community centres. Their main goal is to help individuals access services, improve their wellbeing, and become more independent. The role involves a lot of face to face interaction, problem solving, and sometimes dealing with challenging situations. Good communication skills, empathy, and resilience are important qualities for this role.