A holiday representative, sometimes called a holiday rep, is responsible for looking after groups of clients on package holidays at resorts. Their main job is to ensure that guests have a memorable and enjoyable holiday experience. Duties include welcoming guests at the airport, arranging transport, organising activities and excursions, resolving problems, and providing information about the local area. Holiday reps need excellent people skills, patience, and the ability to remain calm under pressure. The role is ideal for those who enjoy travel, working with people, and facing new challenges every day. Most positions are seasonal and based overseas, though UK-based roles also exist, particularly in popular domestic destinations.
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