A hotel front desk agent is often the first point of contact for guests at a hotel. In this role, you will greet guests, check them in and out, manage reservations, answer queries, and provide information about the hotel and local area. Excellent communication and customer service skills are essential, as you will handle guest requests, resolve complaints, and ensure a smooth and pleasant experience for all visitors. The role may also involve administrative tasks such as handling payments, updating records, and coordinating with housekeeping and maintenance teams.
Please note that this may not be a comprehensive list of available apprenticeships. To view a more complete collection, visit the Find an apprenticeship service.
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Address
Developing Experts Limited
Exchange Street Buildings
35-37 Exchange Street
Norwich
NR2 1DP
UK
Phone
01603 273515
Email
[email protected]
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