A Hotel Front Desk Agent is the first point of contact for guests at a hotel. The role involves greeting visitors, checking them in and out, answering questions, handling bookings, and providing information about the hotel and local area. Agents must have excellent communication and problem-solving skills, as they often handle guest complaints and requests. Attention to detail and a friendly, professional attitude are very important in this career. Hotel Front Desk Agents use booking systems, manage payments, and coordinate with other hotel departments to ensure guests have a pleasant stay. This role is ideal for people who enjoy working with the public and thrive in a fast-paced environment.
Please note that this may not be a comprehensive list of available apprenticeships. To view a more complete collection, visit the Find an apprenticeship service.
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Address
Developing Experts Limited
Exchange Street Buildings
35-37 Exchange Street
Norwich
NR2 1DP
UK
Phone
01603 273515
Email
[email protected]
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