A tour operator is responsible for organising and selling package holidays and tours to customers. This includes researching destinations, negotiating with suppliers such as hotels and transport companies, creating holiday packages, and ensuring all arrangements run smoothly. Tour operators often work with travel agents or directly with customers, providing detailed itineraries, handling bookings, and offering support throughout the travel process. Key skills include organisation, attention to detail, customer service, and a good understanding of global destinations. The job can involve a mix of office work and travel, as visiting destinations is sometimes necessary to assess quality and build relationships with local providers.
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