A hotel manager is responsible for the day-to-day running of a hotel, ensuring guests are satisfied and that the business operates efficiently and profitably. Duties include managing staff, overseeing budgets, handling customer complaints, organising events, and ensuring health and safety regulations are met. The role requires strong leadership, excellent communication skills, and the ability to multitask. Hotel managers may work in various settings, from small boutique hotels to large international chains, and must be adaptable to different challenges and guest needs.
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